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Windows Server Forum / Exchange Server / Applications / May 2006

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IIS Worker Process Crashes....

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Gabe Matteson - 24 May 2006 19:49 GMT
IIS WORKER PROCESS Crash

Every now and then when I log onto the front end exchange server I recieve a
windows crash event saying that the iis worker process encountered an
error..

there are the event logs that are logged.

Brand new Exchange 2003 SP2 installtion with all windows 2003 service packs
and updates.

The microsoft error reporting service shows this....

AppName: inetinfo.exe      AppVer: 6.0.3790.1830     AppStamp:42435bec
ModName: msgfilter.dll      ModVer: 6.5.7638.2      ModStamp:43431f2f
fDebug: 0       Offset: 0000410c

Any ideas? Thanks!

SYSTEM EVENT LOG

EVENT 1

A process serving application pool 'ExchangeApplicationPool' exceeded time
limits during shut down. The process id was '228'.

EVENT 2

A worker process with process id of '228' serving application pool
'ExchangeApplicationPool' has requested a recycle because the worker process
reached its allowed processing time limit.

APPLICATION EVENT LOG:

EVENT 1

Reporting queued error: faulting application w3wp.exe, version
6.0.3790.1830, faulting module rpcrt4.dll, version 5.2.3790.2568, fault
address 0x000362ba.
Gabe Matteson - 24 May 2006 20:31 GMT
the msgflter.dll is also listed.

> IIS WORKER PROCESS Crash
>
[quoted text clipped - 35 lines]
> 6.0.3790.1830, faulting module rpcrt4.dll, version 5.2.3790.2568, fault
> address 0x000362ba.
John Fullbright [MVP] - 24 May 2006 21:50 GMT
That looks like the SP2 version of Sender ID Filtering. There is at least 1
post SP2 hotfix:

http://support.microsoft.com/kb/910272/en-us

> IIS WORKER PROCESS Crash
>
[quoted text clipped - 35 lines]
> 6.0.3790.1830, faulting module rpcrt4.dll, version 5.2.3790.2568, fault
> address 0x000362ba.
Gabe Matteson - 24 May 2006 23:02 GMT
The KB doesn't make any mention of the RPCRT4.dll..... Do you think it still
applies?

> That looks like the SP2 version of Sender ID Filtering. There is at least
> 1 post SP2 hotfix:
[quoted text clipped - 40 lines]
>> 6.0.3790.1830, faulting module rpcrt4.dll, version 5.2.3790.2568, fault
>> address 0x000362ba.
John Fullbright [MVP] - 24 May 2006 23:25 GMT
RPCRT4.dll is a red herring.  It's actually an issue with drwatson
triggering on a first chance exception.

I'd be more concerned about w3wp.exe.

http://support.microsoft.com/kb/883925/en-us

> The KB doesn't make any mention of the RPCRT4.dll..... Do you think it
> still applies?
[quoted text clipped - 43 lines]
>>> 6.0.3790.1830, faulting module rpcrt4.dll, version 5.2.3790.2568, fault
>>> address 0x000362ba.
 
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