Public Folders disappear

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News Groups - 20 Aug 2005 01:20 GMT

Hi. Running Exchange 2003 with Outlook 2003 clients. One of my users has
the public folders icon disappear every day from the bottom of the "All Mail
Folders" pane. It can be displayed by clicking on the Folders List at the
bottom of the pane, but I'm not sure why it keeps disappearing. No problem
with many other users!
Any ideas how to keep it displayed all the time?

TIA

John

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Ken Slovak - [MVP - Outlook] - 22 Aug 2005 14:14 GMT

To show the public folder you have to use the Folder List view of the
navigation pane. They won't show up in the Mail view.

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Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm

> Hi. Running Exchange 2003 with Outlook 2003 clients. One of my users has
> the public folders icon disappear every day from the bottom of the "All
[quoted text clipped - 6 lines]
>
> John

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News Groups - 23 Aug 2005 02:02 GMT

Thanks Ken.

Any way to "lock" this setting so it always displays the Folder View?

John

> To show the public folder you have to use the Folder List view of the
> navigation pane. They won't show up in the Mail view.
[quoted text clipped - 9 lines]
>>
>> John

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Ken Slovak - [MVP - Outlook] - 23 Aug 2005 13:47 GMT

No, it always shows in the last mode selected. If the user leaves it in
Folder List mode then that's what they'll always see. I almost always leave
my navigation pane in Folder List mode.

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> Thanks Ken.
>
> Any way to "lock" this setting so it always displays the Folder View?
>
> John

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