550 errors on Reply to All

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Sean - 20 Jul 2005 19:00 GMT

I have one user who consistently has problems with a small subset of
recipients when 'replying to all'. Specifically, it is a group of 15 names
that he routinely communicates with... if he doe sa 'Reply to all', the same
three people do not get his message and he gets three different NDR (all
three NDR's reference 550 though - see below). We can e-mail and reply to
each of the individual addresses. Any thought? Thanks in advance!

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<s-brl-mx.dvlnet.com #5.7.1 smtp;550 5.7.1 Unable to relay for
user@company.com>

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Chris Scharff [MVP] - 20 Jul 2005 19:29 GMT

>I have one user who consistently has problems with a small subset of
>recipients when 'replying to all'. Specifically, it is a group of 15 names
[quoted text clipped - 7 lines]
> <s-brl-mx.dvlnet.com #5.7.1 smtp;550 5.7.1 Unable to relay for
>user@company.com>

Look at the SMTP protocol logs on s-brl-mx.dvlnet.com to determine
what MTA is generating that error in in response to exactly what
command?

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Chris Scharff
Messaging Services Architect
MessageOne

Don't find fault, find a remedy. - Henry Ford

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Sean - 20 Jul 2005 19:57 GMT

Of course I did not have logging turned on... I just turned it on for future
e-mails. Anything inparticular you were looking for?

Sean

> >I have one user who consistently has problems with a small subset of
> >recipients when 'replying to all'. Specifically, it is a group of 15 names
[quoted text clipped - 11 lines]
> what MTA is generating that error in in response to exactly what
> command?

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Chris Scharff [MVP] - 21 Jul 2005 01:33 GMT

>Of course I did not have logging turned on... I just turned it on for future
>e-mails. Anything inparticular you were looking for?

Just the server that is generating the 550 errors and the exact
address it is responding to. Seems to mot be possible to get mail
delivered and generate NDRs... so not entirely sure what is happening.

Signature

Chris Scharff
Messaging Services Architect
MessageOne

Don't find fault, find a remedy. - Henry Ford

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Sean - 12 Sep 2005 22:10 GMT

I finally got the returned message after turning on Message notiication. The
only errors notated in teh message tracking DB are: Unknown event with :
X.400 event no. 1033, and on the next line the exact same error with 1034.
Does that mean anything to anyone?

Thanks!

Sean

> >Of course I did not have logging turned on... I just turned it on for future
> >e-mails. Anything inparticular you were looking for?
>
> Just the server that is generating the 550 errors and the exact
> address it is responding to. Seems to mot be possible to get mail
> delivered and generate NDRs... so not entirely sure what is happening.

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