Another iphone question....

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semi-admin - 30 Jul 2008 06:17 GMT

Ok... here is the scenario... Have Exchange 2003 sitting on a private
addy...192.168.xxx.x. One to one nat with the firewall. Email works great.
Public IP to mail.company.com translates ok... (OWA works just fine)....
Bought a certificate through Network Solutions and installed a-ok. Trying to
connect iphone doesn't work... Looked online and a blogger said to use the
name that is used on the mobile phones? (Isn't it
*servername*.company.com? ) I am scratching my head on this because OWA does
work just fine....

Any suggestions?

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Martin Blackstone [MVP] - 30 Jul 2008 13:56 GMT

It should be the same name as your OWA name.
webmail.company.com or whatever you use to access OWA.

> Ok... here is the scenario... Have Exchange 2003 sitting on a private
> addy...192.168.xxx.x. One to one nat with the firewall. Email works great.
[quoted text clipped - 6 lines]
>
> Any suggestions?

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semi-admin - 30 Jul 2008 14:39 GMT

> It should be the same name as your OWA name.
> webmail.company.com or whatever you use to access OWA.

I JUST SAID that *wasn't* working..... Anyone else got any *real*
suggestions on a course of action?

Reply to this Message

Martin Blackstone [MVP] - 30 Jul 2008 14:48 GMT

>> It should be the same name as your OWA name.
>> webmail.company.com or whatever you use to access OWA.
>
> I JUST SAID that *wasn't* working..... Anyone else got any *real*
> suggestions on a course of action?

You asked "(Isn't it *servername*.company.com? ) "?
I answered.
Sorry to disappoint.
Good luck.

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Rich Matheisen [MVP] - 30 Jul 2008 22:56 GMT

>> It should be the same name as your OWA name.
>> webmail.company.com or whatever you use to access OWA.
>
>I JUST SAID that *wasn't* working..... Anyone else got any *real*
>suggestions on a course of action?

Sure. Call Steve Jobs. He'll be glad to hear from you.

Everything else works except the iPhone. It couldn't /possibly/ be
something misconfigured there, could it?
---
Rich Matheisen
MCSE+I, Exchange MVP

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semi-admin - 31 Jul 2008 06:50 GMT

>>> It should be the same name as your OWA name.
>>> webmail.company.com or whatever you use to access OWA.
[quoted text clipped - 3 lines]
>
> Sure. Call Steve Jobs. He'll be glad to hear from you.

LOL!! I could go on for days how useless the support team is at Apple. They
are all about passing the buck around over there. Those ads on t.v. with
that dude that is with Drew Barrymore going against the short dumpy
Microsoft guy... In real life, the Microsoft dude would be all over the MAC
guy WRT technical support and ease of Microsoft product in the networking
arena... I have a very big chip on my shoulder with MACs and there role in
an *serious* IT enviroment. Call Apple and you will get some very vague
answers from some people that have no clue of even their own operating
system. Microsoft is spendy to say the least, but in the last 8 years I have
used Microsoft, I have had to call twice, and both times I had very, very
professional help with very sharp people...

> Everything else works except the iPhone.

True.

> It couldn't /possibly/ be
> something misconfigured there, could it?

I had a lengthy chat with the people at Network Solutions who issued our SSL
cert... It turns out, according to them, that I am not the only one that is
having these problems... Everything pans out just fine, I may just need to
get another SSL..... I will test the theories out tomorrow.... I do know
that OWA works fine, but something might be wrong with the SSL that they
gave me.. This is coming from the engineers at Network Solutions..

Thanks for asking.

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Steven - 31 Jul 2008 00:02 GMT

I'm not sure how much help you're going to get with a response like
that. I have suggestions, but honestly I'm not sure how *real* they are
so I'll keep them to myself. Good luck.

-----Original Message-----
From: semi-admin [mailto:semi-admin@needshelp.com]
Posted At: Wednesday, July 30, 2008 9:40 AM
Posted To: microsoft.public.exchange.admin
Conversation: Another iphone question....
Subject: Re: Another iphone question....

> It should be the same name as your OWA name.
> webmail.company.com or whatever you use to access OWA.

I JUST SAID that *wasn't* working..... Anyone else got any *real*
suggestions on a course of action?

Reply to this Message

semi-admin - 31 Jul 2008 06:52 GMT

> I'm not sure how much help you're going to get with a response like
> that. I have suggestions, but honestly I'm not sure how *real* they are
> so I'll keep them to myself.

O.K... I have had a very bad last couple of days, thanks to Apple...Sorry
for the short temper.

> Good luck.

Thanks, I will try...But I know that I had better non-suggestions from
ssenet than I have had from Apple...

Take care.

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