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Windows Server Forum / Exchange Server / Administration / July 2008Calendar not syncing with Blackberry phone
I currently have 3 users setup on a blackberry server syncing with Outlook. It is fully functional except for the fact that when I add items to the calendar on the phone they do not sync with their outlook. If I add items to outlook it propagates down to the phone correctly. I assume this has to do with some rights issues, but I have checked the documentation several times and everything looks correct. Any insight would be helpful. Hello, Have you used Blackberry Desktop client for intial syncronization of Hand Held Device or have you sync wirelessly? Thanks AJAY YADAV  SignatureMCSE-Windows 2000, MCTS-Exchange Server 2007 > I currently have 3 users setup on a blackberry server syncing with > Outlook. It is fully functional except for the fact that when I add [quoted text clipped - 3 lines] > have checked the documentation several times and everything looks > correct. Any insight would be helpful. > I currently have 3 users setup on a blackberry server syncing with > Outlook. It is fully functional except for the fact that when I add [quoted text clipped - 3 lines] > have checked the documentation several times and everything looks > correct. Any insight would be helpful. I suggest you contact Blackberry support for help with their product(s). I've seen this with BES. On one of the BB's in question, open the calendar app, then options. Look to see if Wireless Sync is set to ON. Sometimes its off. >I currently have 3 users setup on a blackberry server syncing with > Outlook. It is fully functional except for the fact that when I add [quoted text clipped - 3 lines] > have checked the documentation several times and everything looks > correct. Any insight would be helpful. I am also having the same problem. The BB is setup for wireless correctly, as emails are being received and sent and the BB also receives calendar information from Outlook. Everything functions normally except for updating of the Outlook calendar from the BB. I have also confirmed that modifying the calendar event from the BB once it receives it from Outlook does not update back to Outlook. It appears as though this is being caused by our BES server and we just upgraded to version 4.1.6.9. > I've seen this with BES. > On one of the BB's in question, open the calendar app, then options. [quoted text clipped - 7 lines] > > have checked the documentation several times and everything looks > > correct. Any insight would be helpful. Please verify you dont have a DLL mismatch. On your Exchange and BES server, look at the CDO.DLL files on both servers and verify they are the same version. They should be here: C:\Program Files\Exchsrvr\bin right click on the file, properties, version. >I am also having the same problem. The BB is setup for wireless correctly, > as emails are being received and sent and the BB also receives calendar [quoted text clipped - 21 lines] >> > have checked the documentation several times and everything looks >> > correct. Any insight would be helpful. I have just found my resolution from another thread. It appears as though if your Services are starting up with a logon in the Domain Admins this will prevent the BlackBerry device from updating Outlook. I think that when I did the upgrade to the newer version, it reset the account logons for me. Once I corrected the logon account, everything worked fine. Services Account Logon can not belong to the Domain Admins group. > Please verify you dont have a DLL mismatch. > On your Exchange and BES server, look at the CDO.DLL files on both servers [quoted text clipped - 27 lines] > >> > have checked the documentation several times and everything looks > >> > correct. Any insight would be helpful. > I have just found my resolution from another thread. > [quoted text clipped - 7 lines] > > Services Account Logon can not belong to the Domain Admins group. Meaning, BESAdmin? That's correct. Note that the account is not created automatically during setup- you have to set it up yourself according to Blackberry's (gawd-awful) documentation. >> Please verify you dont have a DLL mismatch. >> On your Exchange and BES server, look at the CDO.DLL files on both [quoted text clipped - 28 lines] >>>>> issues, but I have checked the documentation several times and >>>>> everything looks correct. Any insight would be helpful. Yes. BESAdmin. However during the upgrade, a couple of service switched over to Administrator logon. > > I have just found my resolution from another thread. > > [quoted text clipped - 44 lines] > >>>>> issues, but I have checked the documentation several times and > >>>>> everything looks correct. Any insight would be helpful. > Yes. BESAdmin. However during the upgrade, a couple of service > switched over to Administrator logon. Very weird! I'll keep an eye out for that one. >>> I have just found my resolution from another thread. >>> [quoted text clipped - 45 lines] >>>>>>> times and everything looks correct. Any insight would be >>>>>>> helpful. |
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