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Windows Server Forum / Exchange Server / Connectivity / June 2004

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NDRs to certain domains.

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Jason - 28 Jun 2004 16:45 GMT
Here is a copy of one:

There was a SMTP communication problem with the
recipient's email server.  Please contact your system
administrator.
           <srvr3.toray-tel.co.uk #5.5.0>

I have noticed that with another problematic domain that
on some days we couldn't get any mails through.  Our
server would send back NDRs saying that the message has
not been delivered but the server would continue to
attempt to send the message.  And finally it woudl come
back failed.  If it came back saying that it would still
continue to try delivering the message, it would
invariabley fail.  I noticed they only had one mail
server and no backup to cache mails when the server was
down.  I thought that was all it is, but as the user
pointed out we were fine before the change to Exchange.  
So I upped the time-out and retry periods and now mails
are going through first time.

It is all really odd.  Please help.

Jason
Robert Lampkin [MSFT] - 28 Jun 2004 22:56 GMT
What type of AV do you have?  If it is Symantec 9.x they have a fix for it.
(Auto-Protect feature)
If not there may be a problem with your external DNS servers (Forwarders)
resolving the name properly.
Make sure you do not have DNS servers listed under the SMTP Virtual Server
properties\Delivery\Advanced\Configure button. If so remove them and
restart the SMTP service in Windows services.

Robert Lampkin, MCSE: Messaging
Microsoft Exchange Support
************
Please reply directly to the thread with any updates. You may receive this
email notification before you are able to view my reply in the newsgroup.
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This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Content-Class: urn:content-classes:message
| From: "Jason" <anonymous@discussions.microsoft.com>
[quoted text clipped - 13 lines]
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl
microsoft.public.exchange2000.connectivity:18321
| NNTP-Posting-Host: tk2msftngxa11.phx.gbl 10.40.1.163
| X-Tomcat-NG: microsoft.public.exchange2000.connectivity
[quoted text clipped - 23 lines]
|
| Jason
 
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