Client Receiving Duplicate Email

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Dave - 30 Jun 2004 12:58 GMT

I recently update one of my clients to XP Pro and Office
2003. Since then he receives some emails from external
POP mail twice and not all the time. This will only
happen ever so often. I am assumeing it may have
something to do with the new Office software since it has
never happened before now. Any Ideas?

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Lanwench [MVP - Exchange] - 30 Jun 2004 14:55 GMT

> I recently update one of my clients to XP Pro and Office
> 2003. Since then he receives some emails from external
> POP mail twice and not all the time. This will only
> happen ever so often. I am assumeing it may have
> something to do with the new Office software since it has
> never happened before now. Any Ideas?

Is he accessing an Internet mail account in Outlook, as well as Exchange?

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dave - 30 Jun 2004 16:57 GMT

Our server pulls mail from a POP account and then exchange
delivers it to his outlook email account or at least that
is my understanding. I am muddling through a mess our
prior IT guy left.

>Is he accessing an Internet mail account in Outlook, as well as Exchange?
>
>.

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Lanwench [MVP - Exchange] - 30 Jun 2004 17:03 GMT

> Our server pulls mail from a POP account and then exchange
> delivers it to his outlook email account or at least that
> is my understanding. I am muddling through a mess our
> prior IT guy left.

OK - it may be a problem with the POP connector. Is this SBS? If so, the SBS
newsgroups may be able tohelp. If it's a third party POP connector check
with the mfr. My advice is to ditch POP entirely and host your own mail
directly via SMTP - POP connectors are not recommended. See
http://www.msexchange.org/tutorials/MF002.html for help.

>> Is he accessing an Internet mail account in Outlook, as well as
>> Exchange?
>>
>> .

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